Right of withdrawal
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving a reason. The cancellation period is thirty days from the day on which you or a third party designated by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must send us the humstore online shop, Michael Rolfe, Bassumer Straße 25 in 27232 Sulingen, firstname.lastname@example.org by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the attached model cancellation form for this, but it is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have received all your payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of thirty days has expired. We bear the costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Sample withdrawal form
(If you want to revoke the contract, please fill this out Sample withdrawal form out and send it back.)
The modalities mentioned in this section "Returns" are not a prerequisite for the effective exercise of the right of cancellation in accordance with the section "Instructions on the right of cancellation for consumers".
Very easy and free of charge
If you would like to return your product(s) to us, please dial our service number +49 (0)170 5841332, where you will be helped immediately. Please have all order information ready. Our colleagues will then email you a return ticket, which you can use to send your goods back free of charge. You can also send an e-mail directly to email@example.com, please state the name under which you ordered and the order number. If you would like to complain about a defective or damaged product, please send us at least one photo showing this.
Customers are asked to avoid damaging or contaminating the goods. If possible, the goods should be returned to the seller in the original packaging with all accessories. If the original packaging is no longer in the buyer's possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for damages due to damage caused by defective packaging.